Privacy Policy
How Pocket Psh Psh collects, uses and safeguards your personal information.
Last updated: October 2026
This Privacy Policy explains how POCKET PSH-PSH, a private company registered in South Africa under registration number 2025/771061/07 and trading as Pocket Psh Psh ("we", "us"), collects, uses and protects your personal information when you visit our website or place an order.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact details — name, email address, phone number and delivery address.
- Order information — products purchased, order value and transaction history.
- Quote enquiries — the products and quantities you choose to discuss with us. Online payment is not active, and this website does not collect card details.
- Communications — messages you send via our contact or support forms.
- Technical data — basic analytics such as browser type and pages visited, collected automatically.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders and provide customer support
- Send order confirmations, shipping updates and important service notices
- Send marketing communications where you have opted in (you may unsubscribe at any time)
- Improve our website, products and shopping experience
- Comply with our legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal information. We share it only with trusted partners who help us operate our business — such as delivery couriers and payment processors — and only to the extent necessary to fulfil your order. These partners are required to protect your information.
4. Cookies
Our website uses cookies to keep your shopping cart working, remember preferences and understand how the site is used. You can disable cookies in your browser settings, though some features may not function correctly as a result.
5. Data Security
We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. This website uses HTTPS. Do not send payment card details through the contact form or a quote enquiry.
6. Your Rights
You have the right to access, correct or request deletion of your personal information, and to object to or withdraw consent for marketing communications. To exercise these rights, please contact us.
7. Data Retention
We retain your information only for as long as necessary to fulfil the purposes described in this policy or as required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
9. Contact Us
If you have questions about this policy or how we handle your data, please WhatsApp us on 067 020 1440, or visit our Contact page.